1. IMMERSION
In 2004, NEO-FUGU® founder Thomas Lamy spent three years immersed in the heart of several jewelry workshops.
This experience was essential in designing a tailor-made management software perfectly adapted to the specific needs of these workshops.
2. TRAINING AND SUPPORT
At NEO-FUGU®, we firmly believe that support and training are the pillars of our customers’ success.
Our personalized approach to training, adapted to each customer, ensures the smooth and efficient integration of NEO-FUGU® into their processes.
3. PRESTIGIOUS CUSTOMERS
The first prestigious customer was a catalyst for NEO-FUGU®’s growth.
This relationship was the starting point for our rapid development and established reputation in the WJS sector (Watchmaking, Jewellery, Silverware).
4. PARTNERSHIPS
Our recognized expertise in the sector has enabled us to establish solid partnerships with key players in the WJS market, such as jewelry schools, INMA and UFBJOP.
These partnerships reinforce our position as the industry’s solution of choice.
5. CUSTOMER SERVICE
Our dedicated support team offers responsive, high-quality customer service.
At NEO-FUGU®, meeting our customers’ needs quickly and efficiently is our top priority.
6. DEVELOPMENT
Our developers work tirelessly to improve NEO-FUGU® day-to-day.
Regular updates ensure that our solution always meets the changing needs of the industry, ensuring a cutting-edge ERP solution.